Effective Date: July 15, 2025
At Robo SMS Pakistan, securing your data is our top priority.
1. Security Practices
- We use SSL encryption for all data transfers.
- Our servers are hosted on secure cloud infrastructure with multi-level firewalls.
- API access is key-protected and rate-limited.
2. Data Retention
- SMS content logs are retained for 90 days for audit and compliance.
- User account data is retained until account closure or legal request for deletion.
3. Staff Access
- Only authorized technical staff can access system-level data, strictly on a need-to-know basis.
4. Breach Notification
- In the unlikely event of a data breach, users will be informed within 72 hours, and steps will be taken immediately to mitigate the damage.
5. Best Practices for Users
- Use strong passwords and never share API keys.
- Regularly monitor your account for unauthorized usage.